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Terms of Use

Please carefully read the terms of use of the My Serviya platform

Last updated: January 10, 2026

1. General provisions

These Terms of Use (hereinafter — "Terms") govern the relationship between the My Serviya platform (hereinafter — "Platform", "We") and platform users (hereinafter — "Users", "You").

By using the Platform, you agree to these Terms. If you do not agree with any provisions, please do not use the Platform.

The Platform provides services for organizing interaction between customers and service providers in various categories.

2. Registration and account

To use the Platform, you must create an account. When registering, you agree to provide accurate and up-to-date information.

You are responsible for the security of your account login credentials and for all actions performed using your account.

The Platform reserves the right to suspend or delete an account in case of violation of these Terms.

3. User obligations

Users agree to:

  • Provide accurate information about themselves and their services
  • Comply with legislation and not violate the rights of third parties
  • Not use the Platform for illegal purposes
  • Respect other users
  • Timely fulfill their obligations

4. Payments and fees

The Platform ensures payment security. Funds are reserved for the duration of order execution and transferred to the performer after confirmation by the customer.

The Platform charges a fee for each successfully completed transaction. The fee amount is indicated in the Pricing.

All payments are processed through secure payment systems. The Platform does not store bank card data.

5. Liability

The Platform acts as an intermediary between customers and performers and is not responsible for the quality of services provided.

Performers are fully responsible for the quality and timeliness of order fulfillment.

The Platform does not guarantee continuous service operation and is not responsible for temporary failures.

6. Changes to terms

The Platform reserves the right to change these Terms at any time. Users will be notified of significant changes through the Platform or by email.

Continued use of the Platform after changes means your agreement with the new Terms.

Questions about terms of use?

If you have questions, contact us